FAQ
Have questions or need support? Use the form to reach out and we will be in touch with you as quickly as possible.
Popular Questions
YES. you can browse through the collections without an account and add to cart, but to be able to buy, you need to setup an account while placing an order. You’ll be able to view recent orders, review your past purchases,
manage your shipping and billing address.
We accept credit card / debit card payments. If you are not able to make a payment via above methods, please send us an email: buzz@britchneekarpa.space
At Britchnee karpa, your personal online security is important to us. We use latest SSL encryption technology to store and safely transmit your personal and credit / debit card information through a secure checkout system. Additionally, we will confirm that the billing address you provide matches the address on the file with your credit card company for your safety and protection.
Orders are shipped within 2 working days. AOP apparels are dispatched within 3- 4 working days. The overall fulfillment time, including the delivery time, is 5-8 working days.
Our orders are shipped within 2 working days. AOP apparels are dispatched within 3- 4 working days. The overall fulfillment time, including the delivery time, is 5 – 8 working days.
As soon as your product(s) ships, you will receive a tracking number that will let you keep tabs of where your order is at all times.
If your order has not been delivered, check the tracking information provided by us. If the tracking information shows that the package has been delivered but you have not received it, check with your neighbors or family members to see if they may have received the package on your behalf. If you are unable to locate the package, contact us with the order number to report the issue.
Submit a Return Request for any damaged, defective, or flawed products received.
you must provide reasonable proof to us of such damage or defect. Send us an unboxing of the damaged goods to buzz@britchneekarpa.space you can submit a claim request within 5 days of delivery.
We will promptly review your correspondence in order to determine whether such damage or defect warrants a refund / replacement. We will inform you of its decision to approve or deny your request with an explanation of its decision. Upon approval of your claim, your replacement item will be replaced and shipped ASAP.
If you receives a defective product, we will exchange it at no additional cost. However, if an exchange is requested for a size change, the associated costs will need to be covered by you.
While we have made every effort to display colors of the products as accurately as possible, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Some products may also appear smaller or larger than their image displayed on the site.